VSTRB8 – VMware vSphere: Troubleshooting

Course Duration

5 Days

Audience

Employees of federal, state and local governments; and businesses working with the government.

Prerequisites

This course requires completion of one of the following: VCP-DCV certification; VMware vSphere: Install, Configure, Manage; or VMware vSphere: Operate, Scale and Secure. Students should be able to perform basic vSphere administration tasks independently.

Course Description

This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere Client, log files, and other tools to analyze and solve problems.

Learning Objectives

• Introduce troubleshooting principles and procedures
• Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
• Explain the purpose of common vSphere log files
• Identify networking issues based on reported symptoms
• Validate and troubleshoot the reported networking issue
• Identify the root cause of networking issue
• Implement the appropriate resolution to recover from networking problems
• Analyze storage failure scenarios using a logical troubleshooting methodology
• identify the root cause of storage failure
• Apply the appropriate resolution to resolve storage failure problems
• Troubleshoot vSphere cluster failure scenarios
• Analyze possible vSphere cluster failure causes
• Diagnose common VMware vSphere® High Availability problems and provide solutions
• Identify and validate VMware ESXiTM host and VMware vCenter® problems
• Analyze failure scenarios of ESXi host and vCenter problems
• Select the correct resolution for the failure of ESXi host and vCenter problems
• Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
• Troubleshoot performance problems with vSphere components

Course Outline

• Introductions and course logistics
• Course objectives
• Define the scope of troubleshooting
• Use a structured approach to solve configuration and operational problems
• Apply troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
• Discuss the various methods to run commands
• Discuss the various ways to access ESXi Shell
• Use commands to view, configure, and manage your vSphere components
• Use the vSphere CLI
• Use ESXCLI commands from the vSphere CLI
• Use Data Center CLI commands
• Identify the best tool for command-line interface troubleshooting
• Identify important log files for troubleshooting vCenter Server and ESXi
• Describe the benefits and capabilities of VMware SkylineTM
• Explain how VMware Skyline works
• Describe VMware SkylineTM Health
• Describe VMware Skyline AdvisorTM
• Analyze and troubleshoot standard switch problems
• Analyze and troubleshoot virtual machine connectivity problems
• Analyze and troubleshoot management network problems
• Analyze and troubleshoot distributed switch problems
• Discuss the vSphere storage architecture
• Identify the possible causes of problems in the various types of datastores
• Analyze the common storage connectivity and configuration problems
• Discuss the possible storage problems causes
• Solve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
• Review vSphere storage architecture and functionality necessary to troubleshoot storage problems
• Use ESXi and Linux commands to troubleshoot storage problems
• Analyze log file entries to identify the root cause of storage problems
• Investigate ESXi storage issues