- • May 11–13, 2026 · Live Remote Online — 10:00 AM–6:00 PM ET
- • Jun 1–3, 2026 · Live Remote Online — 10:00 AM–6:00 PM ET
- • Jun 16–18, 2026 · Live Remote Online — 10:00 AM–6:00 PM ET
Discovery Fundamentals
Course Duration
3 Days
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
CMDB Fundamentals or equivalent ServiceNow CMDB experience is recommended prior to attending this course.
Course Description
This course teaches students how to implement and administer ServiceNow Discovery to automatically identify and populate configuration items in the CMDB. Topics include Discovery architecture, MID Server setup, credential management, patterns, and troubleshooting — building the skills needed to maintain an accurate and current CMDB.
Learning Objectives
- Understand the ServiceNow Discovery solution architecture and its relationship to the CMDB
- Configure and validate MID Servers for Discovery
- Manage credentials and behaviors for Windows, Linux, and network device discovery
- Configure Discovery to find servers, network devices, and applications
- Extend Discovery using custom horizontal discovery patterns and application discovery patterns
- Learn common Discovery troubleshooting techniques and CMDB health management
Course Outline
- Module 1: Overview Lab 1.1: Discovery and CMDB Tour
- Module 2: MID Server Lab 2.1: MID Server Installation Validation
- Module 3: Running Discovery Lab 3.1: Running Discovery
- Module 4: Credentials and Behaviors Lab 4.1: Windows Discovery
- Lab 4.2: Linux Discovery
- Lab 4.3: Behaviors
- Lab 4.4: Router Discovery
- Module 5: Phases, Probes, and Classifications Lab 5.1: Ports Probes and IP Services
- Lab 5.2: Classifications and Trigger Probes
- Lab 5.3: CI Identification Troubleshooting
- Module 6: Application Mapping Lab 6.1: Process Classification
- Lab 6.2: Process Classification and Identification
- Lab 6.3: Application to Application Mapping
- Module 7: Asset, CI, and File-based Discovery Lab 7.1: Asset and CI Relationships
- Module 8: Horizontal Discovery Patterns Lab 8.1: Extend Windows OS – Servers Pattern
- Lab 8.2: Extend Linux Server Pattern
- Lab 8.3: New SNMP Classifier and Discovery Pattern
- Lab 8.4: Remaining Firewall Requirements
- Module 9: Application Discovery Patterns Lab 9.1: Application Discovery Pattern
- Lab 9.2: More Mongoose Requirements
- Lab 9.3: Troubleshooting the Pattern
- Module 10: Configuration Management Lab 10.1: CMDB Health Properties
- Lab 10.2: CMDB Health Dashboard
- Lab 10.3: Hardware Configuration Management
- Lab 10.4: Application Configuration Management
Frequently Asked Questions
What does the Discovery Fundamentals course cover?
This course covers Discovery Fundamentals training and best practices. IT Dojo delivers it as live instructor-led training with an emphasis on practical skills for government and DoD professionals.
How long is IT Dojo's Discovery Fundamentals training?
IT Dojo's Discovery Fundamentals training is 3 Days. It is available as live remote online instruction or on-site at your facility. All sessions are instructor-led with small class sizes to ensure individual attention.
Is this course available as live remote online training?
Yes. IT Dojo offers Discovery Fundamentals as live remote online training. A certified instructor leads the session in real time — students interact via chat or microphone. Classes are kept small (typically no more than 16 students) to ensure engagement. On-site delivery at your government facility or contractor location is also available.
What prerequisites are recommended before this course?
CMDB Fundamentals or equivalent ServiceNow CMDB experience is recommended prior to attending this course.
Does IT Dojo offer this training on-site at government or DoD facilities?
Yes. IT Dojo delivers Discovery Fundamentals on-site at government agencies, DoD commands, military installations, and contractor facilities. On-site training is ideal for teams of four or more and can be customized to your organization's specific environment and mission requirements. Contact IT Dojo to schedule.
How do I register for this course?
IT Dojo training is employer-sponsored — your organization registers and pays for seats. To schedule Discovery Fundamentals for your team, contact IT Dojo via the Request Training form or call 757-216-3656. IT Dojo will work with your contracting officer, training coordinator, or program office to set up the course.