- • Jun 3–5, 2026 · Live Remote Online, 10:00 AM–6:00 PM ET
- • Jun 15–17, 2026 · Live Remote Online, 10:00 AM–6:00 PM ET
Application Development Fundamentals
Course Duration
3 Days
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
ServiceNow Administration Fundamentals (SNAF) or equivalent ServiceNow administration experience is required.
Course Description
This course teaches developers how to build applications on the ServiceNow platform. Students learn to create application scopes, tables, forms, and business logic, then enhance applications with UI policies, access controls, workflows, service catalog items, and automated tests. The course uses a hands-on lab project (the Loaner Request Application) to reinforce every concept from initial setup through deployment and integration.
Learning Objectives
- Create and configure a scoped application in ServiceNow
- Build tables, fields, forms, and views for application data
- Apply UI policies, scripting, and access controls to enforce business rules
- Implement application workflows using Flow Designer
- Integrate applications with external services and GitLab repositories
- Build and test service catalog items and automated test framework tests
Course Outline
- Lab 2.1: The Loaner Request Application
- Lab 3.1: Creating an Application
- Lab 3.2: Linking an Application
- Lab 3.3: Creating Application Files
- Lab 3.4: Committing Changes to the GitLab Repository
- Lab 4.1: Working with Fields
- Lab 4.2: Working with Views
- Lab 4.3: UI Policy
- Lab 4.4: Scripting
- Lab 4.5: Committing Changes to the GitLab Repository
- Lab 4.6: Installing an Application
- Lab 5.1: Application Security
- Lab 5.2: Application Access
- Lab 5.3: Committing Changes to the GitLab Repository
- Lab 5.4: Updating an Application
- Lab 6.1: Flow to Manage Deployment States
- Lab 6.2: Creating Application Properties
- Lab 6.3: Scheduled Script and Email
- Lab 6.4: Script Include
- Lab 6.5: Committing Changes to the Gitlab Repository
- Lab 7.1: Importing Records from a Spreadsheet
- Lab 7.2: Web Service Consumer
- Lab 7.3: Optional: Outbound REST Message
- Lab 7.4: Committing Changes to the GitLab Repository
- Lab 8.1: Service Catalog User Interface
- Lab 8.2: Enhancing the Service Catalog User Interface
- Lab 8.3: Committing Changes to the GitLab Repository
- Lab 9.1: Automated Test Framework
- Lab 9.2: Committing Changes to the GitLab Repository
Frequently Asked Questions
What does the Application Development Fundamentals course cover?
This course covers Application Development Fundamentals training and best practices. IT Dojo delivers it as live instructor-led training with an emphasis on practical skills for government and DoD professionals.
How long is IT Dojo's Application Development Fundamentals training?
IT Dojo's Application Development Fundamentals training is 3 Days. It is available as live remote online instruction or on-site at your facility. All sessions are instructor-led with small class sizes to ensure individual attention.
Is this course available as live remote online training?
Yes. IT Dojo offers Application Development Fundamentals as live remote online training. A certified instructor leads the session in real time. Students interact via chat or microphone. Classes are kept small (typically no more than 16 students) to ensure engagement. On-site delivery at your government facility or contractor location is also available.
What prerequisites are recommended before this course?
ServiceNow Administration Fundamentals (SNAF) or equivalent ServiceNow administration experience is required.
Does IT Dojo offer this training on-site at government or DoD facilities?
Yes. IT Dojo delivers Application Development Fundamentals on-site at government agencies, DoD commands, military installations, and contractor facilities. On-site training is ideal for teams of four or more and can be customized to your organization's specific environment and mission requirements. Contact IT Dojo to schedule.
How do I register for this course?
IT Dojo training is employer sponsored. Your organization registers and pays for seats. To schedule Application Development Fundamentals for your team, contact IT Dojo via the Request Training form or call 757-216-3656. IT Dojo will work with your contracting officer, training coordinator, or program office to set up the course.