F5 Networks – Troubleshooting BIG-IP

Course Duration

2 Days

Audience

Employees of federal, state and local governments; and businesses working with the government.

Prerequisites

Completion of F5 Networks – Administering BIG-IP and F5 Networks – Configuring BIG-IP LTM, or equivalent hands-on experience with BIG-IP systems, is required.

Course Description

This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

Learning Objectives

• Setting Up the BIG-IP System
• Reviewing Local Traffic Configuration
• Troubleshooting Methodology
• Working with F5 Support
• Troubleshooting – Bottom to Top
• Troubleshooting Tools
• Using System Logs
• Troubleshooting Lab Projects

Course Outline

• Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System
• Initially Setting Up the BIG-IP System
• Archiving the BIG-IP System Configuration
• Reviewing Nodes, Pools, and Virtual Servers
• Reviewing Address Translation
• Reviewing Routing Assumptions
• Reviewing Application Health Monitoring
• Reviewing Traffic Behavior Modification with Profiles
• Reviewing the TMOS Shell (TMSH)
• Reviewing Managing BIG-IP Configuration Data
• Reviewing High Availability (HA)
• Step-By-Step Process
• Step 1: State the Problem
• Step 2: Specify the Problem
• Step 3: Map the System
• Step 4: Develop Possible Causes
• Step 5: Test Theories
• Step 6: Iterate Until Root Cause Identified
• Documenting a Problem
• Putting Troubleshooting Steps to Use
• Leveraging F5 Support Resources
• AskF5.com
• DevCentral
• iHealth
• Leveraging F5 Labs
• Working with F5 Technical Support
• Running End User Diagnostics (EUD) – Hardware Only
• New Platform Diagnostic Tools
• Always-On Management (AOM) Subsystem
• Requesting Return Materials Authorization