ITIL® (Version 5) Strategy
Course Duration
3 Days
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
Participants must hold ITIL 4 Foundation or ITIL (Version 5) Foundation certification.
Course Description
The ITIL® (Version 5) Strategy course equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes. It helps ensure that digital products and services deliver measurable value while embedding a culture of trust, agility, and continual value co-creation in a rapidly evolving environment. IT Dojo delivers this course with an emphasis on real-world application across government, DoD, and enterprise contexts . helping participants translate strategic frameworks into actionable decisions.
Learning Objectives
- Ensure strategic capabilities are fit for purpose and support the organization's vision and mission.
- Formalize and develop existing strategic capabilities with clearer governance and communication.
- Improve the performance of key parts of the Service Value System, particularly governance.
- Apply the four dimensions of service management to strategic planning.
- Make balanced, sustainable decisions while maintaining focus on purpose and values.
Course Outline
Module 1: Key ITIL® Terms and Definitions
- Key concepts of ITIL®
- Key concepts of ITIL® Strategy
- Strategy across the ITIL® Four Dimensions
Module 2: The ITIL® Strategy Management Model
- Introduction to the ITIL® Strategy Management Model
- Strategy development
- Strategy implementation
- Sustainable strategy management
Module 3: Strategic Capabilities
- Leadership and communication
- Innovation and AI governance
- Organizational Change Management (OCM)
- Digital ethics and complexity thinking
- Portfolio management and risk management
- Sustainability
Module 4: ITIL® and Other Frameworks
- ITIL® and DevOps
- ITIL® and PRINCE2
Frequently Asked Questions
What does the ITIL® (Version 5) Strategy course cover?
This course covers ITIL certification and IT service management. IT Dojo delivers it as live instructor-led training with an emphasis on practical skills for government and DoD professionals.
How long is IT Dojo's ITIL® (Version 5) Strategy training?
IT Dojo's ITIL® (Version 5) Strategy training is 3 Days. It is available as live remote online instruction or on-site at your facility. All sessions are instructor-led with small class sizes to ensure individual attention.
Is this course available as live remote online training?
Yes. IT Dojo offers ITIL® (Version 5) Strategy as live remote online training. A certified instructor leads the session in real time. Students interact via chat or microphone. Classes are kept small (typically no more than 16 students) to ensure engagement. On-site delivery at your government facility or contractor location is also available.
What prerequisites are recommended before this course?
Participants must hold ITIL 4 Foundation or ITIL (Version 5) Foundation certification.
Does IT Dojo offer this training on-site at government or DoD facilities?
Yes. IT Dojo delivers ITIL® (Version 5) Strategy on-site at government agencies, DoD commands, military installations, and contractor facilities. On-site training is ideal for teams of four or more and can be customized to your organization's specific environment and mission requirements. Contact IT Dojo to schedule.
How do I register for this course?
IT Dojo training is employer sponsored. Your organization registers and pays for seats. To schedule ITIL® (Version 5) Strategy for your team, contact IT Dojo via the Request Training form or call 757-216-3656. IT Dojo will work with your contracting officer, training coordinator, or program office to set up the course.