CLCOR – Implementing and Operating Cisco Collaboration Core Technologies
Course Duration
5 Days
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
Before taking this course, you should have a basic understanding of networking technologies, voice and video concepts, and Cisco Unified Communications Manager. Cisco recommends the Understanding Cisco Collaboration Foundations (CLFNDU) course as preparation.
Course Description
The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) training provides you with the knowledge and skills to deploy, configure and troubleshoot core collaboration and networking technologies. Topics include infrastructure design protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS©) XE gateway and media resources, call control, and Quality of Service (QoS). This training also earns you 64 Continuing Education (CE) credits towards recertification.
Learning Objectives
- Describe the Cisco Collaboration solutions architecture
- Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
- Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
- Implement Cisco Unified Communications Manager provisioning features
- Describe the different codecs and how they are used to transform analog voice into digital streams
- Describe a dial plan and explain call routing in Cisco Unified Communications Manager
- Describe cloud calling using the on-premises local gateway option through Webex by Cisco
- Configure calling privileges in Cisco Unified Communications Manager
- Implement toll fraud prevention
- Implement globalized call routing within a Cisco Unified Communications Manager cluster
- Implement and troubleshoot media resources in Cisco Unified Communications Manager
- Implement and troubleshoot Webex Calling dial plan features in a hybrid environment
- Deploy the Webex app in a Cisco Unified Communications Manager environment and migrate from Cisco Jabber to Webex app
- Configure and troubleshoot Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection call handlers
- Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
- Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
- Define QoS and its models
- Implement classification and marking
- Configure classification and marking options on Cisco Catalyst switches
Course Outline
Course Topics
- Discovery 1: Use Certificates
- Discovery 2: Configure IP Network Protocols
- Discovery 3: Configure and Troubleshoot Collaboration Endpoints
- Discovery 4: Troubleshoot Calling Issues
- Discovery 5: Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
- Discovery 6: Deploy an IP Phone Through Auto and Manual Registration
- Discovery 7: Configure Self-Provisioning
- Discovery 8: Configure Batch Provisioning
- Discovery 9: Configure Regions and Locations
- Discovery 10: Implement Endpoint Addressing and Call Routing
- Discovery 11: Configure Calling Privileges
- Discovery 12: Implement Toll Fraud Prevention on Cisco Unified Communications Manager
- Discovery 13: Implement Globalized Call Routing
- Discovery 14: Configure the Integration Between Unity Connection and Cisco Unified CM
- Discovery 15: Manage Unity Connection Users
- Discovery 16: Configure QoS