AI Magic! Quick Start to Prompt Engineering for Business Users (TTAI2009)

Course Duration

1 Day

Audience

Employees of federal, state and local governments; and businesses working with the government.

Prerequisites

No prerequisites required.

Course Description

Ever wonder how some people get AI to work effortlessly for them while others struggle with generic or irrelevant responses? The secret is prompt engineering – the skill of crafting clear, structured prompts that guide AI to deliver useful, business-ready results. QuickStart to Prompt Engineering is a one-day, hands-on course is designed to give you practical, job-ready skills to maximize AI tools like ChatGPT. Led by an engaging AI expert, you'll learn how to create effective prompts, fine-tune AI outputs, and seamlessly integrate AI into your daily work – whether automating reports, streamlining customer responses, or generating business insights. With about half the course dedicated to interactive labs and guided activities, you'll gain hands-on experience in writing prompts, refining AI-generated responses, and troubleshooting common issues. You'll learn how to adapt AI for different business scenarios, use advanced techniques to improve accuracy, and explore automation opportunities. Labs will also cover integrating AI into workflows, experimenting with prompt styles, and fine-tuning AI for industry-specific needs. By the end of the course, you'll have the confidence to apply AI effectively in your role, optimize responses for accuracy and efficiency, and ensure responsible AI usage in your organization. Whether you're a business professional looking to improve productivity or a technical user wanting to strengthen your AI foundation, this course will equip you with the skills to make AI work for you.

Learning Objectives

• Write Clear AI Prompts – Craft structured prompts to get accurate and useful AI responses for business tasks.
• Improve AI Interactions – Refine prompts and troubleshoot AI outputs for better results.
• Use AI in Daily Workflows – Integrate AI tools to automate tasks, enhance decisions, and streamline operations.
• Ensure Secure & Ethical AI Use – Follow best practices for data privacy, compliance, and responsible AI adoption.
• Apply Advanced Prompting Techniques – Leverage AI tools effectively for problem-solving and creative business applications.
• Customize AI for Business Needs – Adapt AI-generated responses to fit company goals, brand voice, and specific use cases.
• Collaborate with AI Tools – Work alongside AI to boost efficiency in content creation, data analysis, and customer engagement.

Course Outline

1) Kickstarting Your AI-Powered GPT Journey

• Understand how AI tools like ChatGPT can enhance efficiency, improve communication, and streamline business tasks.
• Learn the basics of GPTs and their business applications.
• Select AI tools that best fit your needs.
• Explore AI-driven automation for productivity.
• See real-world examples of AI in action.
• Lab: Getting Started with ChatGPT

2) Getting Started with Prompt Engineering

• Develop the skills to craft effective prompts that make AI interactions more useful and relevant.
• What makes a good prompt and why it matters.
• How structured prompts improve AI responses.
• Where and when to use prompt engineering in business.
• Learn from examples across industries.
• Lab: Exploring AI Prompts

3) Prompt Engineering Best Practices

• Go beyond basic commands to get the most out of AI.
• Write more effective and precise AI prompts.
• Learn how to write refined prompts for maximum results.
• Optimize your prompts for tone, style and formatting.
• Learn strategic prompting to make AI work for your business.
• Explore multi-level prompting AI Limitations and Troubleshooting
• Tips. Learn how to locate and handle Bias in AI
• Lab: Getting Started with Prompt Engineering – Interacting with an AI

4) Getting Hands-on! Developing Effective Prompts

• Gain hands-on experience in writing and refining useful prompts for different everyday business functions.
• Write prompts that deliver accurate and useful AI responses.
• Understand different types of prompts for various use cases.
• Improve AI outputs with better phrasing and adjustments.
• Avoid common mistakes and troubleshoot responses.
• Lab: Creating Images using AI

5) Boosting Your Business Processes with AI and Prompt Engineering

• No tech background needed! Make basic AI tools and skills a valuable part of your daily business workflows.
• Identify where AI can enhance operations and decision-making.
• Connect AI with existing tools and software.
• Measure AI's effectiveness and adjust for better results.
• Expand AI usage across teams and departments.
• Lab: Exploring Conversational State

6) AI Playbook: Next-Level Prompting Skills

• Strengthen understanding of data security essentials in AI.
• Identify best practices for data privacy and secure AI usage.
• Implement AI policies effectively within an organization.
• Comprehend GDPR and CCPA regulations for data protection.
• Lab: Prototype a Website using AI

Additional Topic: Time Permitting

1) Staying Safe and Smart with AI Tools

• Identify the role of AI in enhancing data security.
• Explain the significance of encryption and access controls in protecting data.
• Recognize AI's potential in preemptively identifying and countering threats.
• Understand the importance of continuous monitoring and updating of AI systems.
• Describe the principles of data privacy and AI’s role in safeguarding it.
• Analyze the methods for securely sharing sensitive information.
• Discuss the importance of compliance with AI policies and regulations.
• Explore the implications of GDPR and CCPA in data protection.
• Grasp the ethical considerations guiding responsible AI use.
• Emphasize the importance of security, user empowerment, and compliance in AI systems.
• Lab: Critical Thinking with AI

2) Integrating Ethical AI in Business

• Understand the significance of ethical AI in business.
• Identify the core principles of fairness, safety, and non-discrimination in AI.
• Recognize the broader societal impacts of AI applications.
• Develop strategies to proactively address unintended AI consequences.
• Analyze examples of ethical AI application in business scenarios.
• Lab: Detecting and Addressing Bias in AI-Generated Content for Business